WELCOME



Welcome to visit our site.
You can get more information about outsourcing.

Outsourcing has created many opportunities for companies. In fact, many of the companies that exist today would not have survived after the recession due to the fact that their customers asked them to cut costs by a large sum.
Not only this, but the companies that are not outsourcing are losing. They are not villains searching to do massive layoffs -- it's a necessity.
In order to compete, we must become more educated, and therefore more productive. Meanwhile, we should educate ourselves on what outsourcing actually is, because it is not only designed to cut labor costs.

Outsourcing refers to a company that contracts with another company to provide services that might otherwise be performed by in-house employees. Many large companies now outsource jobs such as call center services, e-mail services, and payroll. These jobs are handled by separate companies that specialize in each service, and are often located overseas.
There are many reasons that companies outsource various jobs, but the most prominent advantage seems to be the fact that it often saves money. Many of the companies that provide outsourcing services are able to do the work for considerably less money, as they don't have to provide benefits to their workers and have fewer overhead expenses to worry about.
Outsourcing also allows companies to focus on other business issues while having the details taken care of by outside experts. This means that a large amount of resources and attention, which might fall on the shoulders of management professionals, can be used for more important, broader issues within the company. The specialized company that handles the outsourced work is often streamlined, and often has world-class capabilities and access to new technology that a company couldn't afford to buy on their own. Plus, if a company is looking to expand, outsourcing is a cost-effective way to start building foundations in other 

countries.  

Overview

A precise definition of outsourcing has yet to be agreed upon. Thus, the term is used inconsistently. However, outsourcing is often viewed as involving the contracting out of a business function - commonly one previously performed in-house - to an external provider. In this sense, two organizations may enter a contractual agreement involving an exchange of services and payments. Of recent concern is the ability of businesses to outsource to suppliers outside the nation, sometimes referred to as offshoring or offshore outsourcing (which are odd terms because doing business with another country does not mean you have to go offshore In addition, several related terms have emerged to grasp various aspects of the complex relationship between economic organizations or networks, such as nearshoring, multisourcing and strategic outsourcing

Organizations that outsource are seeking to realize benefits or address the following issues
  • Cost savings — The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, re-negotiation, cost re-structuring. Access to lower cost economies through offshoring called "labor arbitrage" generated by the wage gap between industrialized and developing nations.
  • Focus on Core Business — Resources (for example investment, people, infrastructure) are focused on developing the core business. For example often organizations outsource their IT support to specialised IT services companies.
  • Cost restructuring — Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from fixed to variable cost and also by making variable costs more predictable.
  • Improve quality — Achieve a steep change in quality through contracting out the service with a new service level agreement.
  • Knowledge — Access to intellectual property and wider experience and knowledge.
  • Contract — Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services.
  • Operational expertise — Access to operational best practice that would be too difficult or time consuming to develop in-house.
  •  

    Quality of service

    Quality in terms of end-user-experience is best measured through customer satisfaction questionnaires which are professionally designed to capture an unbiased view of quality. Surveys can be one of research


    Qualifications of outsourcers

    The outsourcer may replace staff with less qualified people or with people with different non-equivalent qualifications.
    In the engineering discipline there has been a debate about the number of engineers being produced by the major economies of the United States, India and China. The argument centers around the definition of an engineering graduate and also disputed numbers. The closest comparable numbers of annual graduates of four-year degrees are United States.


    Thank You.